About Me

Hi, I'm Davide — an automation engineer and technical account manager based in Switzerland. I've been building with technology since childhood, fascinated by what can be accomplished when the digital and physical worlds meet. I studied IT engineering, then went on to specialize in electrical engineering through an apprenticeship, which led me into industrial automation. Today I help enterprise clients turn complex technical problems into working, scalable solutions. If you'd like to get in touch, connect with me on [LinkedIn](https://www.linkedin.com/in/davidedelpopolo).

Career

Technical Account Manager

Company: Siemens Schweiz AG — Zurich, CH Period: October 2025 — Present

• Act as the primary technical liaison for enterprise clients, ensuring successful deployment and adoption of solutions.
• Coordinate with engineering and product teams to troubleshoot complex issues and deliver timely resolutions.
• Manage account health through regular business reviews, tracking KPIs, and identifying optimization opportunities.
• Translate technical concepts into business value, influencing retention and renewal decisions.

Ambassador — Industrial AI Solutions (Elected Role)

Company: Siemens Schweiz AG — Zurich, CH Period: October 2025 — Present

• Lead a cross-functional team of 25+ engineers to identify customer pain points and turn them into deployable AI use cases.
• Bridge engineering and commercial teams, translating operational challenges into scalable solutions.
• Established a customer-centric innovation framework that accelerates solution deployment cycles.

Sales Solution Specialist

Company: Siemens Schweiz AG — Zurich, CH Period: February 2025 — September 2025

• Develop tailored sales solutions by analyzing client business needs and aligning them with the right product offerings.
• Collaborate with cross-functional teams to prepare proposals, demos, and proofs of concept.
• Support sales executives in identifying upselling and cross-selling opportunities, contributing to an improved deal closure rate.
• Build long-term client relationships, providing consultative insight that drives innovation and strategic value.

Automation Engineer — Software R&D

Company: Three-Tec GmbH — Seon, CH Period: June 2018 — January 2025

• Designed, developed, and commissioned PLC/HMI software for automated laboratory and pharmaceutical production equipment on Siemens platforms, owning the full lifecycle from specification and design through on-site commissioning, qualification, and post-delivery support.
• Architected and maintained a versioned standard-software platform spanning the product family, enabling reproducible builds and reusable, configuration-driven customer variants — cutting per-project engineering effort.
• Designed industrial communication interfaces and data flows with an Industry 4.0 focus, integrating equipment with supervisory and MES systems for production transparency.
• Delivered customer-specific hardware and software adaptations, turning individual process requirements into validated, compliant solutions in a GMP-regulated environment.
• Planned service and project work end-to-end — estimation, scheduling, and commissioning — for equipment installations at national and international customer sites.
• Wrote and maintained GMP/GAMP-compliant documentation and validation records, keeping customers audit-ready.
• Built internal business applications (Angular, Node.js, MongoDB, Express, Python) that streamlined design and engineering workflows.

Application Services Engineer

Company: Siemens S.p.A — Milan, IT Period: February 2017 — May 2018

• Programmed PLCs in structured and block languages (FBD, LAD, SCL, ST) for industrial automation and motion applications.
• Designed and commissioned high-end motion control applications with Siemens SIMOTION, from engineering through to on-site acceptance.
• Commissioned and tuned SINAMICS drive systems, including parameterization, optimization, and handover to customers.
• Delivered pre- and after-sales technical training, translating complex motion-control topics into practical, role-specific guidance for customer teams.
• Provided responsive support for customer-specific motion solutions, diagnosing and resolving issues on-site and remotely.

Application and Motion Control Technician

Company: Siemens S.p.A — Milan, IT Period: May 2016 — July 2016

• Programmed PLCs in structured and block languages (FBD, LAD, SCL, ST) within an application engineering team.
• Assisted in dimensioning and programming motion control drives, supporting commissioning and testing of industrial machines.

Electronic Equipment Operator — Fire Alarm Systems

Company: RTEC GmbH — Berlin, DE Period: October 2014 — January 2017

• Assembled, installed, and maintained Siemens fire alarm systems for commercial and industrial sites, including commissioning of new installations and routine servicing of existing systems.
• Diagnosed and repaired faults in low-voltage fire detection infrastructure to minimize system downtime.
• Ensured installations met applicable fire-safety standards and kept system documentation accurate and current.

Electronics Technician (Industrial Engineering) — IHK

Company: Siemens AG — Berlin, DE Period: August 2013 — January 2017

Structured vocational training with employment (German dual system), rotating through Siemens departments:

• Low-voltage systems: installation, wiring, and testing of control cabinets and switchgear.
• PLC systems: fundamentals of programming and commissioning of programmable logic controllers.
• Industrial mechanics: assembly, machining, and mechanical integration basics.
• Public relations and presentation skills: technical communication and customer-facing presentation.
• Team-building: collaboration within and across engineering teams.

Completed the program with an IHK qualification as an electronics technician for industrial engineering — 92/100 points.

PC Software Programmer

Company: Blufile srl — Giardini Naxos, Sicily, IT Period: September 2010 — July 2013

• Developed and maintained custom business software and websites with .NET (C#, VB, ASP.NET), covering requirements, delivery, and deployment.
• Administered Microsoft SQL Server databases, handling design, optimization, backup, and recovery.
• Managed Windows Server infrastructure and network services, ensuring availability for the company and its clients.
• Administered and customized the company's web presence and those of its clients.
• Provided network administration, troubleshooting, and technical support across the business.

Education

Ateneo degli Studi di Catania — Bachelor's Degree in IT Engineering

Period: July 2010 — July 2013 — Catania, Sicily, IT

Istituto Tecnico Industriale Statale "E. Fermi" — Cisco Certified Network Associate (CCNA) 2

Period: July 2008 — July 2010 — Giarre, Sicily, IT

• Intranet architecture and host communication fundamentals.
• Installation, configuration, and troubleshooting of Cisco devices.
• Infrastructure planning.
• Server configuration for shared resources and common web services.
• Server backup and disaster recovery.

Istituto Tecnico Industriale Statale "E. Fermi" — High School Diploma (Italian Matura)

Period: August 2005 — July 2010 — Giarre, Sicily, IT Grade: 100/100

Languages

• Italian — native
• German — native
• English — CEFR C1–C2

Skills

• Critical thinking, developed through years of troubleshooting complex machinery.
• Cross-cultural collaboration, gained by working on teams spanning people from 18+ countries over several years.
• Self-directed learning — I've been an autodidact for as long as I can remember.

Digital Competence

Self-Evaluation

• Windows Server services: management and administration.
• Linux: high proficiency on desktop and server — I run and maintain my own self-hosted infrastructure in production.
• Containerization with Docker: including community images and custom, self-written containers.
• Basic penetration testing.

Certifications

• Microsoft Office Specialist Master (Word, Excel, PowerPoint, Access)
• Cisco Certified Network Associate (CCNA) 1 & 2
• PTS GMP Training: Computer Validated Systems (GAMP)

Technical Skills

Programming & Development

• Full-stack web application development with JavaScript / TypeScript (Node.js), HTML/CSS, and the .NET framework (C#/VB/ASP.NET).
• C/C++ and Python for tooling and systems work; working knowledge of Rust for systems-level components.
• SQL for data modeling and analytics; Lua and PowerShell for scripting and automation.

Industrial & Automation

• IEC 61131 PLC programming across FBD, LAD, ST, and SCL (Structured Text / Structured Control Language) in industrial control environments.

Systems & Infrastructure

• Declarative system configuration with Nix (NixOS modules and flakes); Bash scripting for automation and deployment.
• Version control, CI/CD pipelines, and automated deployment.

Other Information

• Driving licence — EU Category B.

Hobbies

• Additive manufacturing (3D printing)
• CAD (Fusion 360, SolidWorks, FreeCAD)
• Hard- and soft-body simulation (Blender, Unreal Engine)
• Home automation with self-hosted software
• Electronics design and prototyping
• Cycling through beautiful landscapes
• Aerial photography with a drone
• Working with AI and machine learning models
• Deploying custom server solutions on Linux
• Fully automated multi agent frameworks